Occupational Safety Risk Management Practices Among Ragunan Zoo Personnel: An Analysis Based on ISO 31000 Standards

• Sarah Isniah

  Universitas Darma Persada, Indonesia

  Author

• Fajar Hayyin

  Universitas Al Khairiyah, Indonesia

  Author

Ragunan Wildlife Park (Taman Margasatwa Ragunan/TMR) is one of the largest zoological parks in Indonesia and is managed by the DKI Jakarta provincial government. As a conservation and public tourism facility, TMR faces significant occupational safety risks, particularly for personnel who interact directly with wildlife and hazardous operational environments. Several recorded incidents indicate that existing safety procedures may not yet fully mitigate potential workplace hazards. This study aims to evaluate the implementation of occupational safety risk management at TMR based on the principles of ISO 31000:2018 and to propose recommendations for improving the current safety management system.This research employs a qualitative case study approach involving semi-structured interviews with zoo personnel, direct field observations, and analysis of organizational documents related to safety management practices. The collected data were analyzed using the ISO 31000 risk management framework, which includes risk identification, risk analysis, risk evaluation, and risk treatment. The findings indicate that TMR personnel face several occupational risks, including wild animal attacks, injuries from work equipment, zoonotic disease exposure, and fire hazards. The application of ISO 31000 contributes to improving risk management practices through enhanced staff training, appropriate use of personal protective equipment (PPE), and periodic risk evaluations. However, challenges remain in areas such as internal communication, supervision, and emergency preparedness. This study demonstrates that the ISO 31000 framework provides a systematic approach for managing occupational safety risks in zoological institutions. The results offer practical recommendations to strengthen workplace safety management and support the sustainable operation of conservation and public service activities at Ragunan Wildlife Park.

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