Articles

• Knowledge Sharing and Leader-Member Exchange Impact on Employee Performance: The Mediating Role of Organizational Citizenship Behavior

  1-13

  Ahya Mahmud, Saefulah (Author)

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• Applying the Lean Hospital Approach to Continual Improvement of Service Quality in the Outpatient Pharmacy at Dr. Hafiz Hospital

  14-21

  Billi Syufrian, Elim Sulfajrin (Author)

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• Occupational Safety Risk Management Practices Among Ragunan Zoo Personnel: An Analysis Based on ISO 31000 Standards

  22-33

  Sarah Isniah, Fajar Hayyin (Author)

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• Engineering Hospital Management Policies for Clinical Service Performance: The Mediating Role of Inter-Unit Coordination

  34-42

  Fahmi Ferdian Dalimarta, Zidan Ahmad (Author)

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• Strategic Integration of Sustainability Reporting and ESG Ratings: Implications for Operational Performance and Corporate Reputation

  43-51

  Jihaad Ahmad, Zidan Ahmad (Author)

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• Evaluation Of The Effectiveness Ef Self-Service-Based Circulation Services At The UIN K.H. Abdurrahman Wahid Pekalongan Library: A Qualitative Study

  52 - 65

  Arditya Prayogi, Riki Nasrullah, Khusnu Asirah (Author)

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